Once your order has been placed you will receive a email receipt from The Skylight Store with your order number. Typically, within 1-2 business days you will receive a second email from us with an expected ship date for your purchase.

Delivery times for VELUX products are normally 5-7 business days after your order has been placed. Lead times vary by location as well as seasonal factors. For an estimated shipping time please call us at: 800-638-1052 option #1.

The Skylight Store
1070 Marina Village Parkway
Suite 202C
Alameda, CA 94501

Hours
8:00am to 5:00pm PST
Monday-Friday

Toll-Free
800-638-1052 ext.1

Fax
800-638-1052